This is directly from the eBay forums. Give point numbers 4 and 5 particular attention…
••• Griff to address Digital Delivery confusion
by shipscript
Mar-25-08 13:57 PDT
In an interview with a seller, Griff mentioned on eBay radio today that he would come out to the forums and straighten out the confusion created by the ban on digital delivery. If he visits this forum, here are some issues eBay should address:
1. New Digital delivery listings were blocked as of yesterday without notice.
2. Outside of Classifieds, digital delivery will be a violation after next monday - but GTC (good til cancelled) store inventory, 30 day auctions, and 10 day auctions will still be running.
3. Sellers are reporting on the forums that T&S is already removing listings ahead of the deadline.
4. Most sellers don’t use the digital delivery option to sell. Instead, they offer free shipping with email delivery. They are not seeing the warning messages that appear when selecting the digital delivery option. When told of the new rule, they erroneously believe they are not affected.
5. Most digital sellers won’t even know they are suddenly in violation because they don’t visit the forums.
6. Users are confused between “digital goods” and “digital delivery”. While shipping CDs will still be allowed, many fear they will no longer be able to sell any digital items on eBay now (or in a future downgrade).
7. Almost all listing removals will be instigated by other sellers. Is T&S staff up to the task of differentiating between “digital goods” and “digital delivery” ?
8. There also seems to be some confusion about what verbiage will be allowed in a listing and whether free shipping will trigger listing cancellations of digital product that is to be snail-mailed or shipped on CD.
Sellers are left hanging and dazed by these unaddressed issues, confusion, exasperation, devastation, and nagging doubts.
A few of the other threads expressing concerns:
Seller Central
http://forums.ebay.com/db2/thread.jspa?threadID=1000671814
eBay Stores
http://forums.ebay.com/db2/thread.jspa?threadID=1000671830
Auction Listings
http://forums.ebay.com/db1/thread.jspa?threadID=1000671740
HTML & Photos
http://forums.ebay.com/db2/thread.jspa?threadID=1000671944
Pasted from <http://forums.ebay.com/db2/thread.jspa?forumID=143&threadID=1000672449>
One Comment
I was just about to launch my first ebook campaign. I’ve been working on this for ages. So this has really stuffed me up for the time being. What now? Back to the drawing board I guess while I figure out a way of earning that extra income. Do we really need to use eBay or are there other forums which can provide us with a selling platform?